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At Hazzrz, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a 15-day refund policy.

Eligibility for Refund:

1. The item must be unused, unworn, and in the same condition that you received it.

2. The item must be returned in its original packaging with all tags attached.

3. The return request must be made within 15 days from the date of delivery.

How to Initiate a Refund:

1. Email us at [Hazzrzstore@gmail.com](mailto:Hazzrzstore@gmail.com) with your order number and the reason for the return.

2. Once your return request is approved, we will provide you with the return shipping address and instructions.

Refund Process:

1. Once we receive your returned item, we will inspect it to ensure it meets our refund criteria.

2. If the item is approved for a refund, we will process the refund to your original payment method within 5-7 business days.

3. You will receive a confirmation email once the refund has been processed.

Return Shipping:

1. Customers are responsible for return shipping costs.

2. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [Hazzrzstore@gmail.com](mailto:Hazzrzstore@gmail.com).

Contact Us:

For any questions or concerns regarding our refund policy, please contact us at [Hazzrzstore@gmail.com](mailto:Hazzrzstore@gmail.com).

Thank you for shopping with Hazzrz. We appreciate your business and are committed to providing you with the best customer service.

Refund Policy

Size issue Policy

  1. Size Guide Policy We are determined to come up with more and more ways to satisfy our customers with the best possible shopping experience, including ensuring that you receive items that fit you perfectly. To help you make informed purchasing decisions, we offer a detailed Size Guide for each product listed on our website. Why Refer to the Size Guide? We understand that choosing the right size can sometimes be challenging, especially when shopping online. However, referring to our Size Guide is crucial to ensure that you select the correct size for your body type and preferences. Our Size Guide provides accurate measurements for each wear, allowing you to compare them with your own measurements and select the size that best suits you.

  2. Our Commitment to Accuracy We take great care to provide accurate sizing information for all our products. Our Size Guide is meticulously curated, with measurements taken directly from the garments themselves. However, please note that minor discrepancies may occasionally occur due to variations in manufacturing or fabric elasticity. Avoiding Sizing Issues To minimize the risk of purchasing the wrong size, we strongly encourage all customers to refer to our Size Guide before making a purchase. Here are some helpful tips to ensure a successful fit:

    1. Take your measurements: Use a flexible measuring tape to accurately measure your bust, waist, hips, and other relevant body parts as outlined in our Size Guide.

    1. Compare measurements: Compare your measurements to those provided in the Size Guide for the item you're interested in. Pay attention to any specific fit notes or recommendations provided.

    1. Consider your preferences: Keep in mind your preferred fit style (e.g., loose, fitted) when selecting a size. If you're unsure, you can always reach out to our customer support team for personalized assistance.

    Exchanges and Returns In the event that you receive an item that doesn't fit as expected despite referring to our Size Guide, we offer exchange and return options. Please refer to our Returns Policy for detailed instructions on how to initiate a return or exchange. Feedback and Assistance Your feedback is invaluable to us! If you encounter any issues with our Size Guide or have suggestions for improvement, please don't hesitate to contact us. Our dedicated customer support team is here to assist you every step of the way. Thank you for choosing Hazzrz for your fashion needs. We're committed to providing you with comfort, premium clothing that fits you perfectly.